Delivery
We do not stock all the parts available in our catalogue.
Stock items will be shipped the same business day if the order is received before 4PM EST.
Special order or non-stock item delivery dates will be confirmed to you via e-mail the following business day.
Some items may be shipped direct to you from our suppliers.
 

Shipping Policy
Shipping Rate is based on standard size box and weight.
Freight charges for body parts as well as delivery by air or any other special means will be quoted separately.
Shipping charges on international orders or other heavy / bulky items will be quoted separately.
We will email or call you within 1 business day if added shipping charges will apply.
 

Order Status
Please send an e-mail to info@germanparts.ca
 

Returns & Cancellations
Returns only accepted withing 7 days of purchase. Only with receipt.
No orders can be cancelled after payment has been confirmed.
Non-defective product returns that are returned for credit will be subject to a 20% Re-Stocking fee. Credit only, No Refunds.
Electrical components can not be returned if the package is not in it's original, sealed condition.
To receive a return authorization, and to find out if restocking or any other charge will be applied to your return, please e-mail us at info@germanparts.ca
 

Damaged Goods
Inspect all merchandise upon receipt. Report any damaged merchandise to the carrier, And send us e-mail at info@germanparts.ca
 

Warranty
All items sold by us are covered by manufacturers warranties.
If you have any questions or if you require assistance with defective part, please send email to info@germanparts.ca
 

Legal Limitations
Any items sold by us, where there might be a legal limitation as to their use, are sold with the intent that purchaser will use them in accordance with applicable laws. Such items include but are not limited to: off road lights, high performance camshafts, free flow exhaust etc.